Monday, February 14, 2005

Opinion: Death of Small Mac Shops?

Apple has slowing been killing off it's independent stores by opening it's own. Now with the mini costing less than the cost to fix older Macs how can small Mac shops survive?

My friend Adam works at MacExchange and their in shop business has dropped off the map as of late. They still get work from large clients such as schools but if things don't pick up I can't see how they'll be able to keep the public store open.


At 2/15/2005 02:31:00 AM, Anonymous Anonymous said...

MacExchange ripped me off once. I brought in a pb with bad hinges. I asked them if they could fix it and they said I had to pay a bench fee of around $25. I said can't you just look at it now? They said no and told me it was likely repairable and the bench fee went towards the repair. Guess what? They decided they couldn't fix it and I was out my cash.

At 2/15/2005 08:16:00 AM, Blogger Jason Sares said...

I'm sorry you had a bad experience. But I wouldn't call a $25 bench charge excessive. Do you know how long it takes to open most PowerBook cases?

At 2/15/2005 12:09:00 PM, Anonymous Anonymous said...

I doubt that we couldn't fix it. I'm not familiar with your specific case, but there exists the good possibility that it wasn't worth repairing, as most newer PB need to replace the whole display to fix a lot of hinge problems. But we couldn't say that without knowing for sure, and we know for sure by checking the machine out. And as with any bussiness our time is our money.

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